1. Data Controller & Contact
I am the Data Controller for this psychotherapy practice. If you have any questions, requests, or concerns regarding your personal data, please contact me directly via my website contact form or email.
2. Data Collection and Use
Any personal details you submit via the contact form (such as your name, email address, and phone number) are used solely to respond to your therapeutic inquiry. This data is handled securely by myself and my website hosting provider (WebHealer) acting as a data processor under strict confidentiality standards. Your data is never shared with third parties or used for any marketing purposes.
3. Cookies
This website only uses essential, functional cookies necessary for security and basic website operation. It does not use any tracking, analytics, or advertising cookies. Therefore, cookie consent banners are not required.
4. Your Data Rights
Under UK data protection law, you have specific individual rights. These include the right to access the personal data I hold about you, to rectify any inaccuracies, or to request the complete erasure of your data from my website records. To exercise any of these rights, please contact me directly.
5. Data Complaints (DUAA Compliance)
In strict compliance with the Data (Use and Access) Act, I maintain an effective and accessible process for handling data concerns:
- If you have a complaint regarding how your website data is handled, please submit it directly to me via the website form or email.
- I will officially acknowledge your data complaint within 30 days of receipt, investigate it thoroughly, and provide a resolution without undue delay.
- You retain the right to escalate unresolved data complaints to the Information Commissioner’s Office (ICO) at www.ico.org.uk.